No Return Fees
No Handling Fees
No Processing Fees
No Re-Stocking Fees
No Fees…plain and simple
Condition of Merchandise:
To return a product the following conditions must be met:
New and Unused Condition
In the Original Packaging
Manufacturer Hangtags must still be attached
Return & Exchange Policy: 30 Day Hassle Free!
Providing that the above statement regarding Condition is met, here is our return policy:
30 Day Hassle Free Returns & Exchanges
Simply obtain an RMA within 30 days of purchase and we will be more than happy to issue a full refund or exchange. It's that simple!
Obtain a Return Merchandise Authorizations (RMA)
Returns within 30 days of your purchase to obtain an RMA. We will follow up with you regarding the specifics of your return and issuance of the RMA.
4. Shipping Returned/ Exchanged Merchandise
You are responsible for shipping merchandise back to us after obtaining an RMA.
NOTE: Do NOT ship any items without obtaining an RMA!
55 Congress St. Portsmouth, NH 03801
Please note the RMA# on the packaging or inside the box.
What is not covered under our Return Policy?
Items that are marked as such. If there is a product on our site that is not returnable we will note it as such on the product page. These are typically closeout or final sale items.
In-Store Return for an Online Purchase?: Want to Return or Exchange an item purchased online in our store? No Problem! Just stop by our retail location in Portsmouth, NH.